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CAS Software AG
CAS-Weg 1-5D-76131 Karlsruhe
Phone: +49 721 9638 901
Fax: +49 721 9638 299
E-Mail: merlin@cas.de
Internet: www.cas-merlin.de
Producer
290
40 EUR million p.a.
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E-Service
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Helpdesk solutions
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Campaign management
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Key Account Management
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Contacts management
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Mobile deployment/laptop
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Mobile technical customer service (repairs, spare parts)
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Opportunity Management
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Order management, order entry
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Reporting
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Telemarketing / CallCenter
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Telesales / CallCenter
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Teleservice / CallCenter
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Appointment management
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Analysis/evaluation
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Quotation department
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Complaints management
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Controlling
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Database marketing
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Direct marketing
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E-Marketing
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E-Sales